We have the right to refuse services to those who choose not to comply with our safety and privacy policies. These may change without notice.

If you have any Covid-19 like symptoms such as:

• Cough
• Fever/chills
• Sore throat
• Sneezing
• Runny nose/Congested

We ask you to reschedule or wait to book an appointment until the symptoms have been clear for a min. of 5 days. The same applies if you have been in contact with a person who has/had COVID-19.

If you have tested positive or had any of the above symptoms, we ask that you reschedule a min. of 10 days after the onset of symptoms and ensure all symptoms have cleared before coming in for your appointment.

To ensure the safety of all our guests and team members, we are asking that you:

• Wait outside until your appointment time, or knock to wait inside (limited seating).
• For retail pick-up, call us ahead to schedule a time or follow salon safety procedures to come in for in-person inquiries.
• Make appointments by phone rather than in person by calling us at 250-542-4219.
• Use the hand sanitizer we provide immediately when entering/exiting the salon.
• Bring a mask to wear for the entirety of your appointment. Don't have one or forgot? We will have them available at no cost.
• Practice social distancing.
  Bring your own beverage and reading material.
• To keep our team and guests safe and avoid any salon closures due to outbreaks, we ask that you are truthful, compliant, and understanding of our COVID-19 protocols.
• Understand that we are in no way responsible if you suspect or contract COVID-19 in our establishment. You resume full responsibility and the risk by requesting/accepting our services.

We are making changes too!

• Disinfecting between all services.
• Wearing masks.
• Rearranging furniture to ensure 2-meter spacing.
• Providing barriers for less than 2 meters.
• Limiting capacity to a maximum of 16 people at one time.
• All certified in general and hairstyling and esthetics beauty safe practices.
• All Barbicide certified.
  Implemented COVID-19 policies and procedures in all salon practices.
• Refusing to serve those who do not comply with our guidelines.
• Charging in full for any appointments that "no show".